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instaCommerce 
Service Oriented Businesses
Service Oriented Businesses
| instaCommerce for Service Oriented Businesses |
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Because of the high profile of online brands such as Amazon and Dell it is easy to fall into the trap of viewing e-commerce as product dominated. After all, by definition service success is based on relationships, on face-to-face interactions, on knowing your customer. All this is true – but e-commerce can add so much to your service offering. It can allow you stand out from the crowd. Here are a couple of examples. If you’re a hairdresser or beautician, how many potential appointments have you lost because you weren’t available to answer the phone? Wouldn’t it be great if your customers could make an appointment online at any time. If somebody cancels at short notice, wouldn’t it be a boon to be able to automatically text regular customers to fill the time slot. You could even reduce the amount of cash held on site by offering customers the opportunity to pay in advance! If you’re a restaurateur you could encourage diners to book online. For busy business clients at lunchtime you could even consider providing a facility for them to order meals and pay online. You can even show meals being prepared and give diners a ‘flavour’ of the dining experience you offer. instaCommerce can let you do all of these things and more. We’re happy to be of service. |
